Term and Conditions

2. Target Audience and Product Focus

Sidi Cycling Shop specializes in serving serious cyclists worldwide with premium cycling footwear and accessories. Our target customers include:

• Mountain bike enthusiasts seeking high-performance MTB shoes
• Road cycling athletes requiring precision Road Shoes
• Track cycling competitors needing specialized Road Track shoes
• Cyclists seeking quality accessories, spare parts, and socks

Our product range reflects our commitment to the serious cycling community, offering specialized equipment designed for performance and durability.

3. User Responsibilities and Account Terms

3.1 User Obligations

• Provide accurate and complete information during registration and checkout
• Maintain the confidentiality of your account credentials
• Ensure you are of legal age to form binding contracts in your jurisdiction
• Use the website only for lawful purposes
• Verify that products purchased are legal to import into your country

3.2 Prohibited Activities

• Misusing product information or images
• Attempting to circumvent security measures
• Placing fraudulent orders
• Using automated systems to access the website
• Infringing on our intellectual property rights

4. Products and Services Description

4.1 Product Categories

• Cycling Shoes: MTB Shoes, Road Shoes, Road Track Shoes
• Accessories: Premium cycling accessories and enhancement products
• Shoes Accessories & Spare Parts: Replacement components and maintenance items
• Socks: Performance cycling socks
• HOT SALE: Specially priced items for limited periods

4.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. In the event a product becomes unavailable after order placement, we will notify you promptly and provide refund options.

4.3 Product Information

We make every effort to display product colors and features as accurately as possible. However, actual colors may vary due to monitor settings, and product specifications may be updated by manufacturers without notice.

5. Order and Payment Terms

5.1 Order Process

• Orders are processed within 1-2 business days after payment confirmation
• Order confirmation does not constitute acceptance; we reserve the right to cancel orders for any reason
• You will receive shipping confirmation with tracking information once your order is dispatched

5.2 Accepted Payment Methods

• Visa credit/debit cards
• MasterCard credit/debit cards
• JCB cards
• PayPal accounts

5.3 Pricing and Currency

All prices are listed in US Dollars (USD). We reserve the right to adjust prices due to market conditions, supplier changes, or errors. If an error is discovered after order placement, we will contact you before processing the order.

5.4 Sales Tax and Customs

International customers are responsible for all customs duties, taxes, and import fees according to local regulations. These charges are not included in our product prices or shipping costs.

6. Shipping and Delivery

6.1 Shipping Methods

• Standard Shipping: $12.95 via DHL or FedEx – 10-15 business days after dispatch
• Free Shipping: Available for orders $50+ via EMS – 15-25 business days after dispatch

6.2 Delivery Areas

We serve cyclists worldwide, excluding certain remote areas in Asia and select international locations where delivery is not available. During checkout, our system will verify if we can ship to your address.

6.3 Delivery Responsibilities

Once the shipping carrier accepts your package, risk of loss passes to you. We are not responsible for delays caused by customs processing, weather conditions, or carrier issues beyond our control.

7. Returns and Exchanges Policy

7.1 Return Timeframe

We accept returns and exchanges for most items within 15 days of product receipt.

7.2 Return Conditions

To be eligible for return or exchange, items must be:

• In original, unworn condition
• With all original tags attached
• In the original packaging
• Free from any damage, marks, or signs of use

7.3 Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned unless defective:

• Socks (due to the intimate nature of the product)
• Shoes Accessories & Spare Parts (if packaging has been opened)

7.4 Return Process

1. Contact customer service at [email protected] within 15 days
2. Receive Return Authorization and instructions
3. Package and ship items to our return address
4. Wait for inspection and processing (3-5 business days)

7.5 Refund Information

• Refunds processed within 5-7 business days after return inspection
• Original shipping charges are non-refundable
• Return shipping costs are customer’s responsibility, except for defective/wrong items

7.6 International Returns

International customers are responsible for return shipping costs and any applicable customs duties or taxes. We recommend using trackable shipping services for returns.

8. Intellectual Property Rights

8.1 Website Content

All content on sidicycleshoes.com, including text, graphics, logos, images, and product descriptions, is the property of Sidi Cycling Shop and protected by international copyright laws.

8.2 Trademarks

Sidi and related logos are trademarks of Sidi Cycling Shop. You may not use these marks without our prior written permission.

8.3 License Grant

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of our website. This license does not include any resale or commercial use of the site or its contents.

9. Limitation of Liability

9.1 General Limitation

Sidi Cycling Shop’s total liability for any claim arising from your use of our website or products shall not exceed the purchase price of the products in question.

9.2 Indirect Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our website or products.

9.3 Product Use

Cycling involves inherent risks. Our products are designed for cycling use but we are not responsible for injuries or damages resulting from product use, misuse, or improper maintenance.

9.4 Force Majeure

We are not liable for delays or failures in performance resulting from acts beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, and supply chain disruptions.

10. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our complete Privacy Policy, available on our website, details how we collect, use, and safeguard your data.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States. Any disputes shall be resolved in the courts located in Glendale, Arizona. For international customers, these terms shall be interpreted according to US law while respecting applicable consumer protection laws in your jurisdiction.

12. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

13. Contact Information

For questions about these Terms and Conditions, shipping, returns, or exchanges, please contact our customer service team. We’re here to ensure your Sidi Cycling Shop experience matches the quality and precision of our products.

14. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.